Today, we released a new feature that allows admins to enable "Ask AI" for their knowledge bases. This is part of the "Enhanced" add-on, which was previously called "Enhanced Editor". If you're already subscribed to the add-on, head over to the "Widget + Ask AI" section to enable the feature.

If you're not subscribed yet, check out the "Add-ons" section and give it a try. It's just EUR 6 per month (or EUR 60 per year) and can be canceled at any time. The add-on also includes AI features and additional formatting options for the editor.

With "Ask AI" enabled, visitors can ask questions about all published articles that are part of a workspace and receive concise and helpful responses. If the AI is unable to answer a question due to missing content, it will respond accordingly. Within the "Ask AI" section in the dashboard, you will see all questions and the corresponding AI responses from the past 90 days. Older records will be deleted.

The AI is not trained on your data, and this feature is disabled by default.