One thing that has been requested over and over again was the ability to duplicate an entire workspace. Starting today, this is finally possible.

When duplicating workspaces, all categories, subcategories and articles will be duplicated into a new workspace. Most of the settings will be duplicated as well, but not all. You also have to invite your team to the duplicated workspace, as those are not duplicated.

Those things are not duplicated into the new workspace:

• Workspace custom domain
• Workspace team
• Article ratings and feedback
• Article shadow categories
• Related articles

To duplicate a workspace, simply head over to your workspace settings and scroll all the way down. In addition to transferring and deleting a workspace, you now see the option to duplicate the workspace.

Two-factor authentication (2FA)

We also added the possibility to add an additional layer of security to accounts. When set up, a one-time code needs to be entered in addition to regular login credentials. You will need an authenticator app like Authy, Microsoft Authenticator, or Google Authenticator - the choice is yours.

To enable 2FA, simply go to your account settings and find the section "Two-factor authentication".

Custom scripts

Ever since eniston launched in 2020, we never allowed custom scripts / integrations to be added freely, due to security concerns. Over time, we added many pre-defined integrations that could be easily added to workspaces.

We understand that this is slowing down processes for some of our customers, that is why starting today, custom scripts can be added. We are being notified when custom scripts are added or edited and reserve the right to remove scripts that try to harm the integrity of our platform.

Bug fixes

We also fixes a few smaller bugs, mostly under the hood, but also a couple of styling issues were fixed in the backend.