Ever since we launched eniston in 2020, it was possible to use a custom subdomain like help.domain.com.

Over the years, more and more customers asked to use their root domain (e.g. domain.com) as their custom domain for eniston.

As root domains technically cannot have a CNAME record (which is basically just an alias of a domain), it is needed to use an A record that points to a certain IP address. We always avoided going this route because if we ever want to move our platform elsewhere, our IP address would change and customers would need to update their A records or their workspaces would not work anymore.

That being said, we recently moved eniston to a different provider and we don't plan to move again any time soon.

Because of that, we added the possibility to use root domains as custom domain. We updated our setup instructions accordingly.