eniston Changelog

After releasing our new search, we received a few dozen emails asking for the old search back. In general, this is something we won't consider as we spend a good amount of time building new stuff like that. New things are (mostly) different and maybe need some time to get used to. But we heard you and we agree that a stellar search is crucial for a knowledge base.

We knew how to get the results we expected and were before, but it was not clear to many of you. That is a clear indicator that we didn't do our job – building a new and better search – good enough.

The old search is back, and even a little better than before

We spent the last days implementing the new old search the way we should have done in the first place. But it was a "quick fix" done in a hurry when we initially did it. It is now more maintainable for us, and brings more relevant search results to you and your users.

We apologize for the trouble some of you had and we appreciate the feedback.

Earlier this year we had to move our frontend search from a custom Meilisearch instance to Algolia. You can read more about this here, if you are interested. As stated back then, this was just a temporary solution until we figure out what went wrong with our Meilisearch instance. Turns out, it was too much data. o_O There is an internal limit on how many indexes can exists, but I don't want to go into any technical details.

That temporary solution almost lasted a whole year, oh boy... But today, we finally released our own and custom search.

This is sort of a "v1" if you will. The initial suggestions are the articles with the most views. And yes, despite the fact that there is no more text preview, it remains a full-text search. Keywords and the intro-text (if set) remain also searchable, just as your actual content.

To trigger the search, you can either click on the search field or the search icon (depending on the theme and browser size). You can also type ⌘K or CTRL+K on your keyboard.

We will improve this search over time and also include a statistic for admins to see how many searches ended with no results. This can be helpful to further improve your content.

If you have any feedback, please let us know.

Today we added 3 new integrations: Boei, re:tune and Google Tag Manager. 

GTM basically gives you a bit more flexibility when adding third-party scripts. As with all integrations, be sure to update and link to your privacy policy.

Today we made a change about how we collect taxes. Due to the fact that we have businesses (B2B) as well as consumers (B2C) using our software, we a legally obligated to show final prices (inclusive of VAT) on our website. Before this update, prices were shown without taxes.

We did not update our pricing, but existing customers – especially non-business entities – will see a slight decrease on their monthly / annual statement. So they will pay a little less than before.

If you have questions regarding this change, feel free to get in touch.

Introducing collapsible content / accordions

We also added a small but certainly nice addition to our editor. You can now create collapsible content.

Today we shipped a small update with minor improvements and fixes.

When setting a workspace or category password, you can now define a password hint that is shown when password protection is active.

We also fixed a bunch of small bugs, optimised the interface a little bit and also updated the underlying software to their latest versions.

Today we are happy to announce that you can now export your workspaces. This has been requested a lot of times over the last couple of months and today we shipped the first, still experimental, version. Experimental in a way that this may not be the final version and that we will need to monitor exports for large workspaces.

If you need data structured differently, or in a different format, or if you would need further data to be exported, please get in touch with us. We are open for suggestions. Also, please let us know if you encounter any issues.

Improved categories list and workspaces list

We also received quite a few reports that the categories list becomes hard to use when you have lots of categories. We now have moved the list from an overlay to a scrollable side-panel. We also improved the way workspaces are shown in the workspaces list, specifically, when you have more than ~8 workspaces created.

Some other minor UI changes were made across the backend as well.

Today we added a small addition to the backend: Articles Overview. This allows you to get a list of all articles across all categories in one view.

Today we performed a few server upgrades that took a bit longer than anticipated. It was scheduled to be around 1 to 3 minutes, but took around 15 minutes. But the good news is that the server is now faster and more secure.

We also fixed a bug with accounts that are within the 30 days trial. First off all, the trial days were not counted down, that is corrected now. So some accounts will see a bigger drop in remaining trial days within the next hours. Another related bug was that trial accounts were not fully recognised as such and the affected knowledge bases only showed a maximum of 2 categories. This has also been fixed.

Today we updated a few behind-the-scenes processes and fixed a bunch of things. We also updated the underlying software versions to their latest versions.

Additional workspaces

We recently increased the available workspaces in our "Business" plan from 8 to 10. While this should be sufficient for most customers, some just need a little more and have been asking us to increase the limit even further. For those customers, we added the possibility to add more workspaces via a one-time purchase, no recurring costs.

To add more workspaces to your account, simply head over to the new "Add-ons" settings.

Fixed GIF uploads

We made some adjustments to file uploads and improved the way GIF files are handled. They should now remain animated and not lose the animation anymore.

Today we are excited to finally launch the ability to create custom texts for themes. We also improved and fixed a few things.

Use your own words

This one had quite a few upvotes and we finally shipped it – custom translations. To use your own texts, head over to the new "Languages" settings and click "Translate".

You can also set any other language as your workspace language now. Simply edit the default language.

What about multilingual content?

It's coming. Custom translations was step one. Step two will introduce the possibility to add / create more than one language and also create translations for categories and articles.

We have no ETA on that yet, though.

Subcategory sorting

We also added the possibility to sort sub-categories. This was missing from the last update where we introduced subcategories.

Enable/disable articles

It is now possible to disable articles. This will prevent them from being shown in the frontend. This is available in the article settings.

The smaller stuff

The UI has been updated and improved all throughout the backend. The sidebar (seen on desktop view) has been slightly revamped as well. Also, we further improved dark mode, added "Discord" to the "Profiles" settings and fixed a handful of bugs.

Today we a happy to release subcategories, updates to dark mode and a few more things.

Subcategories 📁

This one has been requested a while ago and we are happy to announce that this is now live. You can create subcategories directly within your category settings and order them the way you need. Within the article settings, there is now a new select box to optionally pick any of the subcategories of the selected category.

When deleting subcategories, articles will be updated accordingly and "fall back" into the main category.

Subcategories are not yet visible when using the "Docs" theme. Articles with a subcategory will remain in the same navigation tree as those without a subcategory. In a future update, we will revamp the "Docs" theme navigation to reflect subcategories.

Backend search 🔍

You are now able to search for articles within the backend. You can search for published articles, as well as drafts. When clicking on a search result, you are directly entering edit mode.

Transfer workspace ownership ↪️

It is now possible to transfer a workspace from one eniston account to another. To transfer a workspace to a new owner, simply go to your workspace settings and find the "Transfer workspace" section at the bottom.

Better dark mode 🌙

We also made a few improvements to the dark mode. Specifically, we changed all colors from dark blue to dark gray and also fixed a few UI errors along the way.

New integrations 🧩

New integrations were also added today. You may now add "Goo Chat" and "Answerly Banner" to your workspace. As usual, if you are in need for a specific integration, let us know.

Today we added a new integration: Noci Chat. As with all integrations, you can add this chat widget via the integrations section at https://eniston.io/base/integrations.